so Ive long said DB is way over priced. With that being said I got a group buy deal on a dark horse. Nice blinds for sure and I was excited to put it up the first time this weekend. Imagine my surprise when I opened it up to find 2 poles broke and the fabric ripped. I loaned it to someone to use last month and they obviously broke it when putting it away and didn't bother to tell me. Anyway beyond the I called Primos this morning and they were helpful and easy to get new poles on the way at no charge. so just a :2thumbsup: for the customer service there.